Where can I see my merchant statements and transactions?
Your merchant statements and day-to-day transaction history can only be provided to you by the acquiring bank associated to your account.
Choose your acquirer below to find out where your merchant statements will be sent, or where you can log in to retrieve them:
Choose your acquirer
If Elavon is your acquiring bank, you can view your merchant statements and transaction information through their dedicated merchant portal, Elavon Connect.
→ Log in to Elavon Connect
You can also find the necessary forms required to change bank details, alongside training guides on how to get the most out of the portal.
If you need access for the first time or have forgotten your login credentials, please contact Elavon Customer Service on:
→ 0345 850 0195
→ Elavon Customer Service
If Global Payments are your acquiring bank, merchant statements are generated monthly and emailed to you, typically on the first or second working day of the month.
Note: Paper statements can be provided upon request for an additional charge.
Additionally, you can view all your statements through the Global Payments merchant portal.
→ Log in to Global Payments merchant portal
About Global Payments merchant portal
Global Payments offer two versions of their merchant portal:
Portal Lite is a free of charge solution that enables you to view your merchant statements.
Portal Pro gives you access to a full suite of data, including merchant statements, transaction finder, and analytics tools to drill down on your card payment traffic and is a paid service.
If you need access for the first time or have forgotten your login credentials, please contact Global Payments Customer Service on:
→ 0345 702 3344
→ Global Payments Customer Service
Who is my acquirer?
If you're unsure who your acquiring bank is, it's included in the email we sent you at the beginning of your membership. Alternatively, you can give us a call and we'll let you know.
Flexible payment solutions for small businesses